AI for e-commerce: advises, sells and answers order questions 24/7.

Connected to your catalogue and stock, the assistant recommends products, suggests add-ons and answers “where is my order”.

Start with one workflow and a measurable pilot.
Praxen Workspace
WhatsAppCustomer · online
Is this available in size M with delivery to Tbilisi?

Illustrative workflow. Sample data.

Where AI takes on routine work.

Start with one workflow, tested against your documents, conversations and rules.

Catalogue advisor

Shoppers describe what they want in words or voice — AI finds in-stock matches.

Upsell & abandoned carts

Gentle cart reminders and accessory suggestions within your rules.

Order status & returns

Tracking answers from your system and returns processed by store policy.

Tested on your actual work.

AI offers only what your system shows in stock and stays within discount limits.

We use enterprise APIs: your data is never used to train public models. If needed, we deploy inside your infrastructure — including GPU server supply.

Sources and integrations

ShopifyWooCommerce1C-BitrixRetailCRMInstagramWhatsApp

We check access and compatibility before estimating the project.

What we measure

Response time and replies requiring no corrections

Compare with your baseline, including human review time.

What does AI do for an online store, and what does it cost?

An AI shopping assistant on Instagram, WhatsApp and your website finds products from a shopper’s description, checks stock and sizes in your catalogue and replies in Georgian, English or Russian. It suggests related items, follows up on abandoned carts and answers “where is my order” from your system, for example Shopify, WooCommerce, 1C-Bitrix or RetailCRM. Returns and complaints go to a manager. The assistant offers only items that are in stock and stays within your discount limits. Implementing one workflow integrated with your system starts at 3,200 ₾, with platform and support from 550 ₾ a month. A pilot on real conversations takes 2–4 weeks. We measure response time and the share of replies that need no correction.

Updated

FAQ

Practical questions.

Short answers on cost, timing, integrations and security. More detail in a free audit.

Shopify, WooCommerce, 1C-Bitrix, RetailCRM and other systems with an API. Checked before estimating.

Didn’t find your answer?

Ask us directly — we reply within one business day.

Take routine work off your team’s hands.

Choose what takes up the most time. We’ll explore how AI could improve the process.

  1. 1We reply via your chosen contact and clarify the workflow.
  2. 2We pick one task and agree pilot criteria.
  3. 3We prepare scope and an estimate.
1Where is the most routine work?
Topic: Retail & e-commerce
2How should we contact you?
We’ll contact you, clarify the workflow and prepare an estimate. Your contact is used only to reply to this enquiry.
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